About This Position
Experience Physical Therapy is seeking a warm and detail-oriented Front Office Coordinator to serve as the welcoming face of our clinic. You'll play a pivotal role in creating an inviting atmosphere for our patients and ensuring seamless daily operations throughout our facility.
Position Highlights
- Competitive salary
- Comprehensive benefits package
- Paid time off and holidays
- Professional development opportunities
- Positive work environment
- Regular business hours
- Opportunity for growth
- Supportive team atmosphere
Key Responsibilities
- Greet and check-in patients warmly and professionally
- Schedule appointments and manage the calendar
- Verify insurance coverage and collect co-pays
- Answer phone calls and respond to inquiries
- Maintain patient records and documentation
- Process patient forms and paperwork
- Coordinate with clinical staff on patient needs
- Maintain a clean and organized reception area
Required Qualifications
- High school diploma or equivalent
- Previous customer service experience
- Strong communication and interpersonal skills
- Proficiency with computer systems and software
- Excellent organizational abilities
- Ability to multitask in a fast-paced environment
Preferred Qualifications
- Associate degree in healthcare administration or related field
- Previous experience in healthcare setting
- Experience with electronic health records
- Knowledge of medical terminology
- Bilingual abilities (Spanish preferred)
- Experience with insurance verification
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Regular business hours
- Employee wellness program